Debugging help
Senior engineers reproduce the bug, identify the root cause, ship the fix, and hand back a written summary plus a regression test plan. $497 audit if you need diagnosis only; $1,500 sprint if you need the fix shipped. Money-back if the sprint cannot resolve the issue.
Why us
We have shipped 100+ base44 apps and seen every error type listed in the base44 feedback portal. Function routing breaks, credit-burn loops, AI-agent regressions, SSO bypasses, Stripe webhook breakage. Each has a playbook. We do not learn on your dime.
Every audit starts with a reproduction. If we cannot reproduce the bug, we cannot fix it — and we will tell you that on day one rather than billing for two weeks of guesses. Clear repro steps land in the written report.
If the bug-fix sprint cannot resolve your issue — typically because the root cause is a base44 platform bug — we deliver the diagnostic and refund the sprint fee. Marketplaces have no such guarantee.
Every fix ships with a regression test plan: what to verify after the next platform update, what to monitor, what to alert on. So when base44 ships a breaking change six months later, you have a checklist instead of a crisis.
What you get
TIER
$497
USD · Fixed-price · One engagement
Diagnosis only. One business day, written report, prioritised remediation plan. Refundable against any fix sprint.
Scope
TIER · RECOMMENDED
$1,500
USD · Fixed-price · One engagement
Fix the bug. 48-72 hour sprint, regression test plan, written summary. Money-back if not resolved.
Scope
TIER
$3,000
USD · Fixed-price · One engagement
Triage and resolve 3-8 related defects in a single 1-2 week engagement. Written triage report at the start.
Scope
How it works
Step 01
In your workspace, with your data. If we cannot, we say so on day one.
Step 02
Root cause + remediation plan in a written report inside one business day.
Step 03
Sprint runs against the report. Status updates daily. Ship inside 48-72 hours.
Step 04
Regression plan + 14-day open line for follow-up questions.
Common bugs
Backend · critical
Backend functions return 404 in production
Credits · high
Trivial edits burn hundreds of credits
Integrations · critical
Stripe integration breaks after platform update
Auth · critical
SSO bypass via header manipulation
Auth · high
White screen + 405 after login (works on refresh)
Integrations · high
Base44 + Supabase users and subscriptions out of sync
Integrations · critical
Customer paid but Base44 never grants access
Security · critical
RLS rules drift after AI builder edit
If your bug came from an AI builder edit, get an AI builder audit first — it catches the drift before you ship a fix on top of it. See the full list of 29 documented base44 issues we fix.
Diagnostic categories
Every bug we have diagnosed in 100+ engagements lands in one of five buckets. Knowing which bucket your symptom belongs in usually narrows the root cause to under three candidates inside the first hour.
Function 404s, route-registration drift, preview-vs-production divergence, post-deploy regressions. Most common bucket. Usually fixable in a single sprint.
SSO bypass, session-token handling, multi-tenant guard failures, OAuth redirect loops. Frequently security-critical; ship fast and hard.
Stripe webhook regressions, third-party API failures, webhook-only-fires-while-user-active, OAuth handshake failures. Usually traces to platform-update side effects.
Regression loops, hallucinated fields, context-window overflow, credit-burn on trivial edits. Often rooted in prompt patterns rather than your code.
Data-loss on return, schema mismatches after AI edits, missing migrations, state-loss across multi-step flows. The bucket with the highest recovery cost when it fails.
Cold-start latency, editor crashes on large apps, CSR/SEO breakage, rate-limit 429 throttling. Each has a documented remediation pattern.
QUERIES
A senior engineer reproduces the bug in your workspace, identifies the root cause (in your code, in a base44 platform behaviour, or in a third-party integration), ships a fix, and writes a regression test plan plus a one-page summary. Tier 1 covers single bugs at $1,500. Tier 2 covers 3-8 related bugs at $3,000.
Diagnostic audits start within one business day of payment. Bug-fix sprints typically begin inside 48 hours. For genuine production emergencies — payments down, auth broken, app fully unreachable — flag "urgent" in the contact form and we will respond inside two business hours during weekday working hours.
If the root cause is a base44 platform-side bug that we cannot work around, we deliver a written diagnostic with reproduction steps and refund the sprint fee. The audit fee covers the time spent identifying that. We never bill for work we did not deliver.
Yes — those are four of our most common engagement categories. Documented platform issues like Stripe webhook handler breakage after platform updates, SSO header-manipulation bypasses, and webhook-only-fires-while-user-active are on the standard playbook list.
Yes. Credit-burn diagnostics — where trivial edits consume hundreds of credits — are typically rooted in prompt patterns, AI-agent regression loops, or context-window overflows. We diagnose the pattern and ship a remediation in a single sprint.
We deliver every fix with a regression test plan and document any platform behaviours we relied on. If a future update breaks the fix, we re-engage at a 50% discount on the original sprint price for the same issue.
What to send us
Most engagements lose four to six hours on the first day waiting for context. Send the items below in your first email and we usually hit reproduction inside the first hour rather than the first afternoon.
None of the above is mandatory. We can also work from a 15-minute call if writing it out is too slow. But the more written context up front, the less back-and-forth on day one.
NEXT STEP
Order a $497 audit for diagnosis or a $1,500 sprint to fix and ship. Money-back if the sprint cannot resolve the issue.